Information for healthcare providers

Make sure you give the patient a fully completed application form.
This form should contain:

• Full name (surname and initials)
• Date of birth
• Address
• Name of the applicant
• Desired determinations and any clinical data
• If applicable: the name of the recipient with date and time of collection

A patient sticker is preferably used on the application form.

In order to process material correctly, we ask you to pay attention to:

• Correct collection material (see: collection tube order)
• Sufficient volume
• Correct identification (name and date of birth)
• Correct sample container (tube/jar)
• No leaking or contaminated containers
• For microbiology: no sterile material older than 48 hours
• We cannot process the material without a request form

If desired, additional tests can be performed on previously collected material, provided that:

• There is sufficient residual material
• The storage period and conditions allow this

Please contact the laboratory by telephone for consultation.

Clinical Chemistry

For requests outside 07:00 – 15:30 that do not fall under the Cito package, prior approval from the clinical chemist is required.

Medical Microbiology

For requests outside office hours, consultation with the on-call medical microbiologist is required.

Cito requests

For urgent requests (Cito):

• Clearly state on the application form that it concerns a Cito.
• Only determinations within the Cito package are processed urgently.
• Results are available within 60 minutes after receipt of the material.
• The result is faxed and communicated to the applicant by telephone.